Maximizing Efficiency and Profits with the Best Customer Engagement Tools for Real Estate Industry
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Best Customer Engagement Tools For the Real Estate Industry
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In the real estate industry, customer engagement tools are crucial for building strong relationships with clients and delivering exceptional customer service. One of the best customer engagement tools for the industry is Intercom. This software offers a range of solutions, including live chat, email marketing, and customer data management.
With its powerful tools and user-friendly interface, Intercom is an excellent choice for businesses looking to engage with their clients and deliver personalized experiences. Another popular customer engagement tool is Zendesk, which offers a range of features, including ticket management, live chat, and knowledge base management.
With its comprehensive tools and robust reporting, Zendesk is a great choice for businesses of all sizes. Finally, Salesforce Service Cloud is a comprehensive customer engagement tool that offers a range of solutions, including case management, live chat, and customer data management. Its powerful tools make it an ideal choice for larger businesses with complex customer engagement needs.
Overall, these customer engagement tools are essential for building strong relationships with clients and delivering exceptional customer service, making them a must-have for real estate professionals looking to improve their customer interactions and business performance.
What is iZooto?
iZooto is a marketing automation platform built exclusively for publishers, which enables businesses to own, engage and retain their audience. With over 15,000 clients, iZooto allows publishers to send contextual messages on Web, App, and Messenger to their users.
By leveraging push notifications as a channel, iZooto helps publishers build a direct relationship with their audience, and reduce their dependence on Google and Facebook. The platform offers features such as creating personalized user experiences, automating subscriber engagement, sending powerful notifications, and encouraging revisits.
iZooto helps publishers convert their website visitors into subscribers, grow their audience, and increase revenue. Their solution also includes multiple layers of data protection to ensure the security of customer data. With a free trial and customizable templates, iZooto is a great choice for publishers looking to streamline their marketing efforts and build long-term relationships with their audience.
What are the features of iZooto?
iZooto is a web push notification platform that allows businesses to reach and engage their website visitors effectively. Some of the key features of iZooto are:
Web Push Notifications: iZooto allows businesses to send web push notifications to their website visitors, even if they are not currently on the website. These notifications can include text, images, or videos, and can be sent to all subscribers or segmented based on specific criteria.
Subscriber Segmentation: iZooto allows businesses to segment their subscribers based on various criteria, including demographics, location, behavior, and more. This helps businesses send more targeted and relevant notifications, improving engagement and conversion rates.
Automated Workflows: iZooto allows businesses to set up automated workflows that trigger notifications based on specific actions or events, such as abandoned cart reminders, welcome messages, or personalized recommendations.
A/B Testing: iZooto allows businesses to conduct A/B tests on their push notifications, testing different messages, images, or calls-to-action to optimize their results.
Real-Time Analytics: iZooto provides businesses with real-time analytics that allow them to track the performance of their web push notifications. This includes metrics such as open rates, click-through rates, and conversion rates, as well as insights into subscriber behavior and preferences.
Integration: iZooto can integrate with a variety of other marketing tools and platforms, including CRM systems, email marketing tools, and more, allowing businesses to create more comprehensive and effective marketing campaigns.
What is the pricing of iZooto?
iZooto offers three pricing plans: Basic, Rise, and Grow. The Basic plan is free of charge, while the Rise plan costs $85 per month for up to 30,000 subscribers and is suitable for bloggers who need efficient targeting and automation. The Grow plan, on the other hand, costs $250 per month for up to 30,000 subscribers and offers advanced features such as custom branding, segmentation, and retargeting.
For enterprises, iZooto offers a custom pricing plan, and interested users need to contact the vendor directly to obtain a quote. It is important to note that iZooto offers a free trial period to interested customers, so they can try out the platform before making a commitment.
What is Viafoura?
Viafoura is a digital experience company that helps brands connect with their audiences through the power of conversational engagement and first-party data. Their digital experience platform (DXP) is designed to help publishers build engaged and thriving online communities by linking engagement, interest, and sentiment to create unique personas and insights.
Viafoura’s suite of engagement and personalization solutions is tailored to help brands activate their audiences, grow registrations and retention, and leverage first-party data to create targeted content and revenue strategies. Their always-on customer acquisition platform leverages AI and first-party data to optimize user conversion and drive engagement. Viafoura’s core values are centered on trust and doing the right thing.
What are the features of Viafoura?
Viafoura is a platform that offers engagement, content moderation, and audience management tools to media and publishing companies. Some of the features of Viafoura include:
Commenting and community tools: Allows publishers to create a community around their content and gives readers the ability to share their thoughts and opinions with other readers.
Live blogging: Enables publishers to report on live events in real-time, providing readers with the latest news as it happens.
Audience engagement: Provides publishers with tools to engage their audience across various channels, including social media, email, and push notifications.
Content moderation: Includes advanced moderation features such as AI-based content analysis, auto-moderation, and keyword filtering to ensure that user-generated content is safe and appropriate.
Data and insights: Provides publishers with detailed insights into their audience, content performance, and engagement metrics, allowing them to optimize their strategies and improve ROI.
Personalization: Enables publishers to deliver personalized content experiences to their readers based on their interests, preferences, and behavior.
Monetization: Offers various monetization options, including advertising, subscriptions, and pay-per-view, helping publishers to generate revenue from their content.
What is the pricing of Viafoura?
Viafoura is a digital experience company that offers solutions for audience engagement and community building. Their pricing options are not available publicly on their website, but interested customers can fill out a form on their pricing page and request to be contacted with pricing information.
Additionally, some software review websites list Viafoura’s pricing as “contact vendor” or “please contact Viafoura directly for pricing details.” It is worth noting that Viafoura announced in 2020 that they are offering their entire audience engagement and community-building platform free of charge through an ad-supported pricing model.
Overall, it is best to contact Viafoura directly to inquire about their pricing options and to discuss any specific needs or requirements for your business.
What is Engati?
Engati is a powerful platform designed to help businesses reimagine the customer journey by leveraging conversational automation. It offers an easy-to-use, multi-channel customer experience platform that allows non-developers, companies, individuals, and agencies to easily build, train, manage, and analyze their chatbots.
Engati enables businesses to reduce customer effort and increase customer satisfaction through customized chatbots that can be deployed across various messaging channels. It offers a range of configuration options to customize the look and feel of the website widget for the chatbot, which includes placement, header colors, text style and color, and more.
The platform is AI-driven and has won the 2021 CODiE Award for the best artificial intelligence-driven technology solution. Engati also provides a built-in live chat and direct integrations with various platforms like Zapier, Google Sheets, Google Calendar, and Salesforce, and also allows the creation of webhooks by using the JSON API. Overall, Engati is a flexible, efficient, and easy-to-use solution that can help businesses create engaging, personalized customer experiences.
What are the features of Engati?
Engati is a chatbot platform that offers a range of features for businesses and organizations to create, deploy, and manage chatbots. Some of the key features of Engati include:
Multi-channel support: Engati allows businesses to create chatbots for multiple channels including website chat, Facebook Messenger, WhatsApp, Slack, and more.
Natural Language Processing (NLP): The platform uses NLP to help chatbots understand the context of the user’s message and respond with relevant information.
Dialog Flow: Engati’s drag and drop dialog flow builder enables businesses to create complex chatbot conversations with ease.
Live Chat: Engati allows businesses to seamlessly transition from chatbot to live chat, allowing human agents to take over the conversation when necessary.
Analytics and Insights: The platform provides detailed analytics and insights into chatbot performance, user behavior, and more.
Integration: Engati integrates with a range of third-party tools and platforms, including CRM systems, marketing automation tools, and more.
Personalization: Engati’s chatbots can be personalized to reflect the branding and tone of the business, creating a more engaging and personalized user experience.
AI-powered Chatbots: Engati’s AI-powered chatbots are designed to improve over time, learning from user interactions and getting smarter with each conversation.
Templates and Pre-built Chatbots: Engati provides a range of pre-built chatbots and templates for businesses to use, allowing them to get started quickly and easily.
Multi-language support: Engati’s chatbots support multiple languages, making it easy for businesses to reach a global audience.
What is the pricing of Engati?
Engati offers flexible chatbot and live chat pricing plans to cater to unique business needs. The pricing for Engati starts at $79.00 per month for the Professional plan and $249.00 per month for the Business plan. Engati also offers a Free Plan with limited features, and an Enterprise Plan for their product.
Additionally, Engati has a yearly pricing plan for $249/month billed yearly with 3 months free or $199/month billed yearly with 1 month free for without and with WhatsApp, respectively. The free plan includes the FAQ with NLP Engine, broadcasting of messages, analytics, multiple channels, and basic JSON API integration.
It allows users to use up to 1000 interactions and have a maximum of 2 chatbots. With Engati, users can get the best chatbot pricing at $5 a day, making it a cost-effective solution for businesses. Engati also provides a wide range of features, benefits, and compatibility with multiple messaging platforms, including Facebook Messenger, Kik, Telegram, Line, Viber, Skype, and Slack.
What is Gleantap?
Gleantap is a customer experience platform that helps businesses acquire and retain more customers by providing intelligent engagement and data-driven insights. With its powerful tools, businesses can engage with their customers through text messaging, email, and push notifications, driving conversions and increasing customer loyalty.
Gleantap offers a range of features, including a website chat-to-text widget, two-way conversation capabilities, and customer touchpoint automation. Its platform seamlessly integrates with existing systems, allowing businesses to run powerful campaigns at scale.
Gleantap is used by fitness studios and wellness clubs, but can be utilized by businesses across industries looking to improve customer retention and boost revenue. The company is headquartered in Austin and serves customers globally.
What are the features of Gleantap?
Gleantap is a marketing automation platform that is designed specifically for the needs of the higher education industry. Some of the features of Gleantap include:
Personalized communication: Gleantap enables higher education institutions to communicate with students and prospects in a personalized way, with features such as targeted messaging, automated email campaigns, and personalized web content.
Student engagement tracking: Gleantap allows institutions to track student engagement and performance, with features such as automated alerts for at-risk students, student feedback collection, and tracking of student attendance and participation.
Lead capture and management: Gleantap provides tools for capturing and managing leads, with features such as online forms, lead scoring, and lead nurturing campaigns.
Event management: Gleantap includes event management tools, allowing institutions to manage and promote events such as open houses, campus visits, and recruitment fairs.
Reporting and analytics: Gleantap provides detailed reporting and analytics, allowing institutions to track the performance of their marketing campaigns and make data-driven decisions.
What is the pricing of Gleantap?
Gleantap offers a customer engagement platform designed to help businesses drive growth through intelligent engagement and data analysis. The pricing plans for Gleantap start from $99 per month. There are two different plans available.
The first one is the Boutique Plan, which is priced at $99 per month and covers up to 1,000 members. The second plan is the Growing Plan, which is priced at $199 per month and covers up to 5,000 contacts. Additional charges apply for SMS credits beyond the included number.
Gleantap does not offer a free version, but it does offer a custom plan based on the customer’s request. For detailed pricing information, interested parties are encouraged to contact Gleantap directly.
What is Kenyt.AI?
Kenyt.AI is an Indian-based software development company that specializes in providing Conversational AI Apps for Sales Funnel Automation. The company was founded in 2017 with a core philosophy of creating value using the best and latest technology.
Kenyt.AI prides itself on innovation and integrity and aims to provide its clients with honest innovation and a more significant return on investment than what they invest in the company. The company’s AI assistants come with a manual chat feature to enable teams to intervene during a live conversation if the chatbot is unable to answer any queries.
Kenyt.AI’s services are used in various industries, including real estate, and are supported in over 122+ languages. The company’s AI assistants are trained with detailed data of a client’s business to provide a human-like chat experience and answer queries ranging from basic FAQs to support queries to advanced transaction operations.
Kenyt.AI has a team of experts who do all the heavy lifting, with no IT resources required, and offers different pricing packages to suit their clients’ needs.
What are the features of Kenyt.AI?
Kenyt.AI is an AI-powered platform that provides a variety of features to help businesses automate their customer engagement processes. Some of the key features of Kenyt.AI are:
Conversational AI: Kenyt.AI offers a powerful conversational AI platform that can be integrated with various channels such as web, mobile apps, voice assistants, and messaging apps. This allows businesses to provide their customers with personalized and human-like conversations.
Personalization: With Kenyt.AI, businesses can easily create personalized experiences for their customers by collecting and analyzing customer data. This allows them to provide tailored recommendations, content, and promotions.
Multichannel Support: Kenyt.AI supports multiple channels such as web, mobile, social media, and messaging apps, enabling businesses to engage with customers across multiple touchpoints.
Analytics and Reporting: The platform provides powerful analytics and reporting capabilities that help businesses track the performance of their engagement efforts and identify areas for improvement.
Integration: Kenyt.AI can be easily integrated with other tools and platforms such as CRMs, marketing automation tools, and analytics tools, making it easy for businesses to leverage their existing technology stack.
Automation: The platform offers automation capabilities that help businesses streamline their customer engagement processes, reduce response times, and improve customer satisfaction.
What is the pricing of Kenyt.AI?
Kenyt.AI offers multiple pricing plans to cater to the diverse needs of its customers. The starting price for Kenyt.AI is $29.99/month, which is based on usage. The vendor also provides a free plan for its customers. Other pricing plans offered by Kenyt.AI include the Starter plan for $99/month, the Growth plan for $249/month, and the Professional plan for $449/month.
It’s worth noting that the final cost to purchase Kenyt.AI may vary based on negotiations with the seller. To get the latest information on pricing, it’s recommended to visit the Kenyt.AI website or get in touch with the vendor directly.
What is Interakt?
Interakt is a WhatsApp Business API solution provider that helps businesses engage with their customers on WhatsApp and drive sales. Interakt enables businesses to promote and sell their products by sending high-performing notifications to alert users about new product catalogs, back-in-stock goods, and much more.
Additionally, Interakt allows businesses to automate store notifications, set automated alerts for COD confirmations, shipping updates, abandoned carts, and discount offers, and send bulk campaigns. Interakt’s powerful WhatsApp business platform helps businesses convert product inquiries on WhatsApp into paying customers, take orders on WhatsApp, help recover abandoned carts into sales, send order details and updates to customers, and engage with them through multi-agent support.
Furthermore, Interakt offers Green Tick verification to help businesses build credibility, monitor chat analytics, and chat automation. The platform offers a 14-day free trial and has no set-up costs or surcharge on notifications. Interakt is a powerful tool that can help businesses improve their customer engagement and drive sales through WhatsApp.
What are the features of Interakt?
Interakt is a customer engagement platform that offers a variety of features to help businesses connect with their customers and improve their online presence. Some of the features of Interakt include:
Live chat: Interakt offers a live chat feature that enables businesses to connect with their customers in real-time and answer any questions they may have.
Email marketing: The platform offers email marketing tools that businesses can use to send personalized emails to their customers, manage their email lists, and track email campaign performance.
Feedback collection: Interakt helps businesses collect feedback from their customers through surveys, forms, and feedback widgets.
CRM: The platform includes a CRM tool that businesses can use to manage customer interactions and track customer behavior across different channels.
Social media integration: Interakt integrates with social media platforms, allowing businesses to manage their social media presence from a single dashboard.
Analytics and reporting: Interakt provides businesses with detailed analytics and reports to help them understand how their customers are interacting with their brand and identify areas for improvement.
Automation: Interakt offers automation features that businesses can use to automate repetitive tasks, such as sending welcome emails or follow-up messages.
Mobile optimization: The platform is optimized for mobile devices, ensuring that businesses can engage with their customers regardless of the device they are using.
Integrations: Interakt integrates with a variety of third-party tools and platforms, including Zapier, Salesforce, and Shopify, allowing businesses to streamline their workflows and improve their overall efficiency.
What is the pricing of Interakt?
Interakt is a customer engagement and support suite that helps businesses capture, engage, and retain their valuable customers. The platform offers two pricing editions, the Starter Plan at $999 per month, and the Growth Plan at $2499 per month.
The Starter Plan includes up to 2000 unique active users per month, while the Growth Plan includes up to 10000 unique active users per month. Additionally, Interakt offers a free trial for interested customers. The platform’s pricing structure consists of monthly/annual subscription charges based on the plan chosen by the business and conversation-based charges based on the conversations between businesses and users.
The pricing for conversations varies based on whether they are business-initiated or user-initiated. It is recommended that businesses reach out to the vendor for a detailed pricing quote that caters to their specific requirements.
What is Coniq?
Coniq is a SaaS company that provides a total customer engagement platform for shopping malls, outlets, and retail brands. Their IQ platform helps businesses generate revenue by understanding, anticipating, and engaging customers through unique and personalized experiences in real-time across multiple channels and touchpoints.
Coniq’s platform includes three solutions: IQ Reach, which helps build a database of ready-to-buy shoppers; IQ Connect, which identifies and incentivizes shoppers to visit; and IQ Engage, which fully knows and engages loyal shoppers. With Coniq, businesses can better understand their customers and develop more effective marketing promotion services.
What are the features of Coniq?
Coniq is a customer engagement and loyalty platform that helps businesses to connect with their customers and drive repeat business. Its key features include:
Customer Insights – Coniq provides businesses with detailed customer data and insights to help them understand their customer’s behaviour and preferences.
Loyalty Programs – The platform enables businesses to create loyalty programs and reward schemes to incentivise customers to return and spend more.
Marketing Campaigns – Coniq allows businesses to create targeted and personalised marketing campaigns that are based on customer data and insights.
Feedback Management – The platform enables businesses to collect and manage customer feedback and reviews to help improve their products and services.
Omnichannel Engagement – Coniq supports multiple communication channels, including email, SMS, push notifications and social media, to engage with customers in a personalised way.
Analytics and Reporting – The platform provides businesses with real-time analytics and reporting to help them measure the effectiveness of their customer engagement and loyalty strategies.
What is the pricing of Coniq?
Coniq is a Total Engagement Platform designed exclusively for retail destinations. The pricing plans offered by Coniq are flexible and will cater to the needs and budget of every retail portfolio. The pricing information is available on their website and can be accessed by clicking on the pricing section.
For more information on the pricing details such as starting price, plans, free versions, and trials, you can check out third-party websites like Capterra. However, it is always advisable to get in touch with Coniq’s experts to determine which pricing plan is suitable for your business needs.
What is Oktopost?
Oktopost is a social media management platform specifically designed for B2B enterprise companies. The platform allows B2B marketers to schedule and publish large volumes of social content across multiple networks, track valuable business performance metrics, and integrate social data with their entire marketing ecosystem.
Oktopost also offers direct integrations with Marketo, Salesforce, Eloqua, and other platforms, and provides AI-assisted tools to streamline social media content creation. The platform assigns every post to a specific campaign, enabling simplified content management and improved reporting.
Oktopost also allows for control over the content generated by users, suggests new content based on the content created internally, and makes use of different Boards for content sharing. The platform offers social media management, social listening, and employee advocacy solutions, enabling B2B organizations to amplify their brand on social media, engage with customers and prospects at scale, get actionable insights, and measure the real impact of social media on the business.
What are the features of Oktopost?
Oktopost is a social media management platform for B2B marketers. Its features include:
Social Media Management: Oktopost allows users to manage all their social media channels from one place. It supports major social media platforms like Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Social Listening: With Oktopost, users can monitor what people are saying about their brand, industry, and competitors in real-time across social media channels.
Social Analytics: Oktopost provides detailed social media analytics to help users measure the impact of their social media marketing campaigns. Users can track clicks, conversions, and revenue generated from their social media posts.
Content Curation: Oktopost offers a content curation feature that helps users discover and share relevant content with their audience.
Employee Advocacy: Oktopost enables companies to turn their employees into brand ambassadors by allowing them to share company content on their personal social media channels.
Lead Generation: Oktopost provides tools to help users generate leads from their social media channels. Users can capture leads from social media posts and track their engagement with the company’s website.
Integrations: Oktopost integrates with a wide range of marketing automation platforms, CRM tools, and other marketing software to streamline workflows and increase efficiency.
What is the pricing of Oktopost?
Oktopost offers flexible pricing plans based on the needs of their customers. The cost of a license starts from $200 per user/month. Oktopost pricing plans allow B2B marketers to schedule large volumes of social content across multiple networks, track valuable business performance metrics, and integrate social data with their entire marketing ecosystem.
The exact pricing information for Oktopost can be obtained by contacting the software provider directly, as pricing may vary based on specific business needs and requirements. Oktopost offers a free trial to help potential customers better understand the platform and its capabilities.
What is Botsplash?
Botsplash is a modern SaaS-based consumer engagement platform that provides businesses with the capability to converse with their customers over multiple channels on a single dashboard. With Botsplash, businesses can engage with customers through messaging channels such as SMS, web chat, Facebook Messenger, Google’s Business Messages, and more on a single unified platform.
The platform makes it easy for agents to respond to customer queries and manage conversations efficiently, thanks to its intuitive dashboard that presents all conversations, reports, and settings in one place. Botsplash integrates with multiple phone providers and also offers IP and domain-restricted access to ensure security.
The platform takes a human-first approach to customer engagement, enabling businesses to combine their agents’ expertise and personal touch with automation to create an optimized experience for both customers and agents. Botsplash’s endless integration options make onboarding easy and convenient for businesses.
What are the features of Botsplash?
Botsplash is a conversational engagement platform that helps businesses manage communication with their customers through various channels. Some of the key features of Botsplash are:
Multi-Channel Messaging: Botsplash allows businesses to communicate with their customers through multiple channels, including SMS, web chat, social media, and email, from a single platform.
Chatbots and Automation: The platform offers customizable chatbots that can automate conversations with customers and provide quick answers to frequently asked questions.
Real-time Communication: Botsplash offers real-time communication, allowing businesses to respond to customer inquiries instantly and improve customer satisfaction.
Analytics and Reporting: The platform provides detailed analytics and reporting, enabling businesses to track customer interactions, measure engagement, and improve their communication strategies.
Integrations: Botsplash integrates with various CRM, marketing automation, and other software platforms, allowing businesses to manage their customer communication seamlessly.
Customization: Botsplash offers customization options, allowing businesses to create a personalized experience for their customers and ensure their brand is reflected in their communication.
What is the pricing of Botsplash?
Botsplash is a comprehensive B2B omnichannel consumer engagement platform that integrates various messaging channels such as SMS, web chat, Facebook Messenger, Google’s Business Messages, and more. Botsplash offers a customized pricing plan tailored to fit a company’s unique needs, so businesses can contact them for a quote based on the specific number of seats required as well as any additional features needed.
Botsplash’s pricing structure includes a flat rate that is adjusted according to the number of seats required. They offer a free trial, and their pricing model is based on a subscription plan. Botsplash has been found to provide better value for money compared to some of its competitors, such as Zoho Desk, LiveAgent, and LiveChat.
What is Emplifi Service Cloud?
Emplifi Service Cloud is a cloud-based customer service platform that enables businesses to provide exceptional customer service, care, and support across their social and digital channels. With Emplifi Service Cloud, agents can handle customer inquiries with ease using easy-to-use tools and next best actions.
Customers can help themselves with omni-channel chatbots, while businesses can make customer-centric decisions with voice of customer surveys. The platform offers full omnichannel support and workflows built for speed, and intuitive knowledge management. Drive customer experience improvements with targeted customer insights by accessing Emplifi’s unified platform for marketing, commerce, and care.
The platform integrates social media management, listening, and customer care agent knowledge management for a comprehensive customer care solution. Emplifi Service Cloud enables businesses to provide fast and accurate customer support across various channels, such as bot, chat, SMS, social messaging, and email, and integrates all customer interactions to track the journey with continuity and context.
What are the features of Emplifi Service Cloud?
Emplifi Service Cloud is a customer service platform that helps businesses manage their customer interactions across various channels. Some of the key features of Emplifi Service Cloud include:
Omnichannel support: Emplifi Service Cloud allows businesses to provide customer service and support across various channels such as email, chat, social media, and messaging apps.
Automation: The platform automates several aspects of customer service such as ticket routing, response templates, and chatbots to improve efficiency and reduce response times.
Self-service: Emplifi Service Cloud offers a self-service portal where customers can search for answers to their queries, view FAQs, and access resources such as user manuals and training videos.
Analytics and reporting: The platform provides insights into customer service metrics such as response times, customer satisfaction scores, and issue resolution rates to help businesses make data-driven decisions.
Collaboration tools: Emplifi Service Cloud offers collaboration tools such as internal notes, team chat, and shared inboxes to improve communication and collaboration between customer service agents.
Integration: The platform integrates with other business tools such as CRMs, marketing automation tools, and ecommerce platforms to provide a comprehensive view of customer data and improve customer experience.
What is the pricing of Emplifi Service Cloud?
Emplifi Service Cloud is a customer service platform that provides end-to-end support for customers throughout their journey. The pricing of Emplifi Service Cloud is not straightforward, as it offers multiple pricing plans based on the user’s specific business requirements.
The Plus Plan is priced at $20/user/year and $25/user/month, while the Pro Plan is priced at $40/user/year and $50/user/month. However, these prices are subject to change and may vary depending on the features and number of users required. For specific pricing details and to determine which plan is best suited for your business needs, it’s recommended to contact Emplifi directly for a personalized quote.
What are Customer Engagement tools?
Customer engagement tools are software applications used to improve customer interactions and relationships with businesses and organizations. These tools are designed to help businesses engage with customers across different channels and touchpoints, such as social media, email, and website, and provide personalized and engaging experiences.
Customer engagement tools typically include features such as social media management, email marketing and automation, live chat and messaging, and feedback management. They can be used to facilitate two-way communication between businesses and customers, provide personalized and targeted messaging, and collect and analyze customer feedback.
By using customer engagement tools, businesses can improve their customer satisfaction and loyalty, increase customer retention and referrals, and drive revenue growth. They can also gain insights into their customer preferences and behavior, and make data-driven decisions to optimize their customer engagement strategies.
Some popular customer engagement tools include HubSpot, Intercom, and Zendesk. These tools can be used by businesses of all sizes and industries to engage with their customers across different channels and touchpoints, and provide personalized and engaging experiences. Overall, customer engagement tools are an important investment for any organization looking to improve their customer relationships and drive business growth.
Why should Real Estate companies use Customer Engagement tools?
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Real estate companies can benefit from using customer engagement tools to improve their interactions and relationships with their clients, and ultimately, increase their customer satisfaction and loyalty. Customer engagement tools allow real estate companies to communicate with clients through various channels, including email, social media, and chat, and provide personalized support and assistance. These tools can also help real estate companies to collect and analyze feedback and data from clients, allowing them to identify trends and areas for improvement in their products and services. Additionally, customer engagement tools can help real estate companies to build and maintain long-term relationships with clients, by providing ongoing support and assistance throughout the customer journey. By using customer engagement tools, real estate companies can improve their customer satisfaction and loyalty, increase their repeat business and referrals, and ultimately, grow their business.
What features should Customer Engagement tools include for Real Estate agents?
Customer engagement tools are essential for real estate agents who want to provide exceptional customer service and build strong relationships with their clients. When it comes to choosing the right customer engagement tools, there are several key features that should be considered.
Firstly, the software should have an easy-to-use interface that allows real estate agents to quickly communicate with clients through multiple channels, including phone, email, chat, and social media.
Secondly, the software should have the ability to personalize communication with clients, including the ability to track client preferences and interests, and send customized messages and recommendations.
Thirdly, the software should have the ability to automate communication, including the ability to send automated messages and alerts based on client behavior and preferences.
Fourthly, the software should have the ability to manage and track customer inquiries and requests, including the ability to assign tasks to team members and track the status of requests.
Lastly, customer engagement tools for real estate agents should include features that allow for customized reporting and analytics, allowing real estate agents to gain insights into customer behavior and preferences, and identify areas for improvement.
With these key features, real estate agents can provide exceptional customer service, build strong relationships with their clients, and maintain a competitive edge in the industry.
What types of integrations are important with Customer Engagement tools for Real Estate agents?
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Integrations are an important aspect of customer engagement tools for real estate agents, as they can help to improve communication, streamline workflows, and increase customer satisfaction. Some of the key integrations to look for when selecting a customer engagement tool include:
Customer relationship management (CRM) software: Integrating customer engagement tools with CRM software can allow real estate agents to manage their interactions with clients more effectively. This integration can help agents to track customer data, personalize their communication with clients, and improve their customer service.
Social media platforms: Integrating customer engagement tools with social media platforms can allow real estate agents to interact with clients across multiple channels. This integration can help agents to respond to client inquiries in real-time, improve lead generation efforts, and provide a better experience for their clients.
Marketing automation software: Integrating customer engagement tools with marketing automation software can allow real estate agents to track the performance of their marketing campaigns more effectively. This integration can help agents to track leads, analyze customer behavior, and optimize their marketing strategy.
Collaboration software: Integrating customer engagement tools with collaboration software can allow real estate agents to collaborate more effectively with their teams. This integration can help agents to share documents, assign tasks, and communicate more efficiently, ultimately improving their business operations and growth.
By selecting a customer engagement tool with these integrations, real estate agents can improve their communication, streamline their workflows, and increase customer satisfaction, ultimately improving their business operations and growth.
What are the benefits of using Customer Engagement tools for Real Estate companies?
Customer engagement tools offer numerous benefits to real estate companies. Firstly, they provide a way to interact with customers and prospects in a more personalized and engaging way. This can help to improve customer satisfaction and retention, ultimately leading to increased business success.
Secondly, customer engagement tools can help real estate companies to build stronger relationships with clients by providing a way to communicate with them regularly and provide value-added content or services. This can help to improve customer loyalty and advocacy, ultimately leading to increased business success.
Thirdly, customer engagement tools can help real estate companies to improve marketing and sales effectiveness by providing a way to measure customer engagement and identify areas for improvement. This can help to inform marketing and sales strategies and improve targeting, ultimately leading to more effective campaigns and increased business success.
Overall, the benefits of using customer engagement tools in the real estate industry are clear. They provide improved customer interaction and satisfaction, stronger customer relationships, and marketing and sales effectiveness. These benefits can ultimately lead to increased business success and profitability for real estate companies.
How to choose the right Customer Engagement tool for your Real Estate business?
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Choosing the right customer engagement tool is important for any real estate business looking to build strong relationships with clients and prospects. Here are some factors to consider when selecting a customer engagement tool:
Communication channels: Look for a tool that provides a range of communication channels, such as email, social media, and chat, to allow clients to communicate with you in their preferred way.
Integration: Choose a tool that integrates with your existing software and systems, such as your CRM or marketing automation software, to ensure a smooth workflow.
Personalization: Select a tool that allows you to personalize your communication with clients, such as through personalized email greetings or targeted messaging.
Automation: Consider whether the tool offers automation capabilities, such as automated email campaigns or chatbots, to help you streamline your customer engagement processes.
Analytics: Look for a tool that provides analytics capabilities, such as engagement metrics and lead generation tracking, to help you improve your customer engagement strategy.
Ease of use: Choose a tool that is user-friendly and easy to use, with an intuitive interface and streamlined workflows.
Scalability: Select a tool that can scale with your business as it grows, ensuring that it can continue to meet your customer engagement needs.
Cost: Compare the costs of different tools and choose one that fits your budget while still providing the functionality you need.
Support: Choose a tool that offers reliable customer support, including tutorials, forums, and live chat or phone support.
Ultimately, the right customer engagement tool can help you build strong relationships with clients and prospects, improve customer loyalty and retention, and drive more revenue for your real estate business. By considering the above factors and choosing a tool that meets your specific needs, you can ensure that you have the right customer engagement solution in place.
How much does the Customer Engagement tools cost for the Real Estate industry?
Customer engagement tools are an important component of the real estate industry, enabling businesses to communicate with their customers and prospects across different channels and touchpoints, and build stronger relationships. The cost of customer engagement tools can vary widely, depending on the specific software and the features and capabilities it offers.
Some basic customer engagement tools can be obtained for free, while more advanced and sophisticated software can cost several hundred to several thousand dollars per year. For example, popular customer engagement tools like Intercom and Drift can cost between $50 to $500 per month, depending on the level of features and functionality required.
However, some providers offer custom pricing plans, which can help real estate businesses to manage their costs more effectively. Additionally, some customer engagement tools are designed specifically for real estate businesses, which can provide tailored features and support. Overall, the cost of customer engagement tools will depend on the specific needs and budget of the real estate business, and it is important to carefully evaluate different options before making a decision.
Why are Customer Engagement tools important for the success of your Real Estate business?
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Customer engagement tools have become increasingly important in the real estate industry, particularly for businesses that want to build long-term relationships with clients and customers. These tools offer a range of benefits that can help to improve the success of a real estate business.
One of the key benefits of customer engagement tools is that they can help to improve communication and collaboration with clients and customers. By providing real-time access to support and assistance, customer engagement tools can help to improve customer satisfaction levels, while also providing a more convenient and efficient experience for clients and customers.
Another important advantage of customer engagement tools is that they can help to improve customer retention rates. By providing personalized and relevant content and support, customer engagement tools can help real estate businesses to build trust and loyalty over time, leading to increased customer retention rates and reduced churn.
In addition, customer engagement tools can help to improve lead generation and conversion rates. By providing real-time data on customer behavior and preferences, customer engagement tools can help real estate businesses to identify opportunities for cross-selling and upselling, and to tailor marketing and sales efforts to individual customer needs and preferences.
Overall, customer engagement tools are an essential component of any successful real estate business, providing real estate professionals with a range of tools and strategies for engaging with clients and customers, improving customer satisfaction and retention rates, and increasing lead generation and conversion rates.
How to implement Customer Engagement tools as a realtor?
Implementing customer engagement tools as a realtor can help you improve engagement with clients and leads, provide better customer service, and increase customer satisfaction. Here are some steps to help you get started:
Identify your customer engagement needs: Before implementing customer engagement tools, it’s important to identify your needs. What types of engagements do you want to foster, and what channels will you use to engage with your clients and leads?
Choose a customer engagement tool: There are many customer engagement tools available, each with its own set of features and capabilities. Some popular options for realtors include Intercom, HubSpot, and Salesforce.
Set up your customer engagement system: Once you’ve chosen a customer engagement tool, you can start setting up your customer engagement system. This may involve creating automated messages, setting up chatbots, and configuring customer feedback channels.
Train your staff: With your customer engagement system set up, it’s important to train your staff on how to use it effectively. This may involve providing training materials or holding training sessions.
Monitor and optimize your customer engagement performance: With your customer engagement system in place, it’s important to monitor and optimize its performance regularly. Look for areas where you can improve engagement or reduce response times, and use your insights to drive improvements.
By implementing customer engagement tools as a realtor, you can improve engagement with clients and leads, provide better customer service, and increase customer satisfaction, ultimately driving better business outcomes.
Which type of real estate companies should buy Customer Engagement software?
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Real estate companies that want to build stronger relationships with their customers and enhance their overall customer experience should consider purchasing customer engagement software. This type of software can help real estate professionals communicate, interact, and respond to customer inquiries and feedback across multiple channels and touchpoints.
Customer engagement software can help real estate companies improve their customer retention, loyalty, and advocacy by providing real-time analytics and insights into customer behavior and sentiment. Additionally, customer engagement software can help real estate companies save time and resources by automating tasks such as customer data management, segmentation, and personalization.
For example, customer engagement software can help real estate companies identify which customers are most loyal or influential, allowing them to provide tailored offers or rewards to enhance their engagement and satisfaction. Finally, customer engagement software can help real estate companies enhance their reputation and brand equity by providing tools for online reputation management, social media listening, and customer feedback collection.
Overall, customer engagement software can help real estate companies improve their customer experience, increase retention and loyalty, and build a strong brand image.
Final thoughts on using Customer Engagement tools for real estate agents
In conclusion, using Customer Engagement tools can be a valuable asset for real estate agents who want to build and maintain strong relationships with their clients. These tools allow agents to interact with clients through multiple channels, such as email, social media, and chat, and track their engagement and response.
By using Customer Engagement tools, agents can create personalized and targeted communication with their clients, leading to increased engagement and a better customer experience. According to industry experts, companies that use Customer Engagement tools have seen a 20% increase in customer retention and a 30% increase in customer lifetime value.
Overall, Customer Engagement tools can help real estate agents build a loyal client base, create a positive brand image, and ultimately, drive more revenue.
Top 10 Customer Engagement tools for real estate agents
| iZooto | |||
| Viafoura | |||
| Engati | |||
| Gleantap | |||
| Kenyt.AI | |||
| Interakt | |||
| Coniq | |||
| Oktopost | |||
| Botsplash | |||
| Emplifi Service Cloud |